This page will unpick some of the key differences between Cliniko and Pabau so that you can decide which is the best fit for your business.
Cliniko is practice management software based out of Australia that makes running an allied health clinic quicker and easier and frees up your time to focus on treating your patients.
You’ll find secure, cloud-based features that’ll help you to manage your appointment scheduling, online bookings, patient records, treatment notes, communications, and so much more. They also donate a minimum of 2% of all customer subscription fees to charity.
Pabau is an all-in-one practice management software specifically designed for the complex needs of a medically related patient journey.
The majority of our clients are in the medi-aesthetic industry, however we also have customers that are GP Clinics, Cosmetic surgeries, Pharmacies, and more.
With clients all over the world, Pabau provides everything a practice needs to reduce time spent on admin, improve the patient experience, and attract new customers.
Cliniko has six different pricing tiers which are dependent on the number of practitioners. For one practitioner, it’s £29 a month. The priciest tier is between 26 and 200 practitioners and costs £259 a month.
Every plan will get access to every feature. The only additional cost is for SMS appointment reminders, which are optional and cost 5p per message. Everything is charged on a monthly basis.
Pabau charges a flat monthly fee – there’s no locking customers into lengthy annual contracts.
The pricing is based on the number of users and every client will get access to all features for a flat cost.
The only additional costs are the charges for the optional SMS appointment reminders (which we highly recommend you use) and our advanced marketing feature.
| Why Choose Pabau Over Cliniko | Cliniko | Pabau |
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| Autopopulate patient records Using forms to gather patient information? With Cliniko, you have to manually import this information into the system. In Pabau, it’s automated - saving you bags of time! |
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| Create packages Cliniko doesn’t have a dedicated packages feature, although there is a workaround for it. In Pabau, creating packages or courses is simple. You can easily track how many treatments a client has left. |
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| Automated pre-care and aftercare emails In Pabau, you can schedule pre-care and aftercare emails at the time of booking so you can simply set it… and forget it. These emails are service-specific in Pabau, so you can send a reminder at the right time for any particular treatment. |
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| Book rooms and resourcess Pabau will enable you to link specific services with rooms and equipment so you can manage a busy clinic seamlessly. Cliniko doesn’t have this feature. |
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| Robust reporting With Pabau you’ll have access to hundreds of reports so you can track, measure, and improve your business performance. Cliniko is much more limited when it comes to reports. |
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Pabau has reduced our time in the office by, I would say at least 10 minutes per patient. So from the old system compared to the new system, it’s been a huge time saver.
The best software understands you, your business, and your challenges. Pabau has been built to meet the needs of medical based businesses - not hair or beauty salons.
That’s why it has features that have been created specifically for this sector, such as automated pre-care and aftercare emails, electronic medical records (EMR), allergy / contraindication warnings, before and after photos, injection plotting, customizable forms, and so on. At Pabau, we get you.
While Cliniko is a little light when it comes to reports, Pabau will enable you to really get under the hood of your business and drill into what’s working - and what needs improving.
In Pabau, you can choose from over 150 prebuilt reports. Pull all your day-to-day data and see appointments, client numbers and revenue. Plus, identify who regularly no-shows, who your big spenders are, and more.
Switching from one software to the other isn’t really anyone’s idea of fun, but you want the process to be as smooth as possible. Cliniko has two options for data transfer - if you’re using selected software they can manage it for you. But if not, you may have to manage it yourself. That means putting it into a spreadsheet, formatting it correctly, everything.
In Pabau, we keep it simple. For an additional cost, our experienced team will manage the end-to-end data transfer for you. All you’ll have to do is log in and you’re good to go.
Working over two clinics on different days? Need to manage multiple rooms? Want to be able to take deposits specific to each service? How about automating all pre-care and aftercare communication at the time of booking so you don’t have to send it manually?
Pabau is designed to handle complex, busy businesses. And with a huge scope for customization, you can be sure we can tailor the system to suit your needs.
Clinics need to collect a LOT of documentation before an appointment, right?
With Pabau, you don’t have to break a sweat trying to remember everything. You can simply use our app to ensure you have up-to-date health records, signed medical consents, and photos.
Not every provider has this functionality, but we know how important it is that you get this right every single time to stay compliant. Not only does it protect the client, it also protects your business.
“After 16 years of using about 20 different client management software systems, this is the only one I can honestly say does it all, and does it all very well.”
Roxanne Merchant,
Head of Operations, Juvea Medical
“Pabau is feature-rich, allowing us functionality to grow as our business needs grow, and at the same time quite intuitive to use. Competing software offerings can’t compete!”
Daniel, Doctor,
G2 review
“I’ve been in business for almost nine years. I’ve tried a lot of different software, but I was always missing some features. This software has everything that saves my time, keeps my records and medical forms in one place, and is easy to use.”
Angelina, Owner
G2 review
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