CLIENT SERVICES
Set up, scale, and succeed with Pabau’s Client Services
From day one and beyond, our service packages are designed
to ensure you get the most from Pabau.
Explore our services
Data Implementation
We receive your data
We import and tidy it up
We’ll clean up, deduplicate, format, and import your data to Pabau, handling any custom requirements along the way.
You review and validate
We ensure accuracy and alignment with your workflows.
Full Project Management
Done-for-you setup:
We coordinate every aspect of onboarding for a hands-off experience.
Tailored to you:
Custom workflows, technical integrations, and website setup (lead forms, booking widgets, and more).
Ongoing support:
After launch, you’ll have a dedicated account manager by your side for continued guidance.
Platinum Customer Success
Unlimited setup time:
Enjoy unlimited configuration and setup hours for the first three months.
Priority access:
Work with a senior Customer Success Manager available even on evenings and weekends.
Faster results:
We focus on the features that drive value early, helping you adopt faster and scale confidently.
Account Management
Bespoke onboarding and setup:
Proactive check-ins, performance monitoring, and alignment with your evolving goals.
Ongoing training:
Schedule regular sessions whenever you need a refresher or guidance on new features.
On-site Training
Flexible options:
Choose from half-day to multi-day sessions tailored to your schedule and needs.
Role-specific training:
Sessions are customized for different roles, including reception, practitioners, and marketing teams.
Personalized plan:
We provide a step-by-step plan ahead of time and adjust it to focus on what matters most to your clinic.
Revenue Growth Consultation
We review your current setup
We'll take a look at your online booking process, website, and service structure to spot missed revenue opportunities.
You get tailored recommendations
Get guided on how to implement powerful optimizations.
We provide a clear roadmap to growth
Everything is tailored to your growth, with tangible goals like boosting client retention, refining upsells, increasing bookings, and more.
Trusted by 3500+ practices across the world
Customer Reviews & Testimonials
“The minute clients make their appointment, they get a welcome email. Then they get a text reminder for their appointment 24 hours beforehand.
When they come to the clinic, they get a brief of the treatment plan we’ve discussed. If they have an action plan, they get an aftercare email, a follow-up text, or an email two weeks later.”
Dr Ahmed El Houssieny
Medical Director, Bank MediSpa
“I really like the virtual consultations and SMS features in Pabau. They make communicating with clients much easier and more efficient.”
Susie G.
“There is so much Pabau is helping me with, from automatically sending appointment confirmation, pre/post care instructions, online forms, Google review request surveys, etc. It’s perfect for anyone who loves to offer top notch customer service.”
Beatrice M.
I am in business for almost 9 years, tried a lot of different software. but I was missing some features which never stopped me to look for a better one. This software has everything that saves my time, keeps my records, and medical forms in one place and is easy to use. I am very happy with this software.
Yobany V
