Pabau 2

Pabau 2 is a project that our team has been working on for over 24 months.

Pabau 2 is not just an update. It’s an entire redesign, and represents a shift in technology and design methodology from our original product – Pabau Classic.

Put another way – don’t think of it as the difference between an iPhone 10 and iPhone 11. Instead, think of it like an entirely new phone entering the market.

The technological fundamentals of Pabau Classic were built with best practice from c. 9 years ago.

These fundamentals are nearly impossible to replace once built – a little like trying to change the foundations of a house after it’s built.

To continue delivering on our goal of offering the best software support to the Beauty and Healthcare industries, we have made a significant investment in new technological foundations.

This includes completely changing the look and feel of Pabau 2, that take into account modern user interface best practise.

To continue the analogy – this investment will allow us to build a bigger, better, and taller house, because the new foundations will support it.

We are unable to comment on the pricing of Pabau 2 at this time.

This is because the features that will be within our Pabau PLUS upgrade are still to be decided.

Rest assured that any pricing changes will be communicated to our customers well in advance.

Whilst we have developed a lot of the PLUS features, we are yet to announce what will be in each module.

Our initial goal would be to obtain feedback from the BETA testing in order to determine how the modules will be separated.

The best way to find out more information as a when it becomes available is to subscribe to our Pabau 2 product newsletter.

No – Pabau 2 uses the same database as Pabau Classic.

This means there is no possibility of data loss, because we are not changing anything to do with how or where the data is stored.

However, some features have either been completely re-written in Pabau 2, or are entirely new and do not exist in Pabau Classic.

The two most important to note will be:

1. The permissions module
2. Appointment notifications (such as reminders & confirmations)

It is also important to note that if you wish to re-word our standard templates, you should do so the moment you migrate.

Most features have been integrated into Pabau 2, with a few still in the final stages of completion. The product roadmap will indicate any pending features.

We encourage you to review this roadmap, along with any demos or marketing materials, to determine the optimal time for your switch to Pabau 2. Currently, we are inviting customers to request the transition, and in the upcoming months, Pabau 2 will be made available to all our clients.

We believe the enhanced usability and new features present a compelling case to move now, rather than waiting for future roadmap items (if they’re not critical for your clinic).

The ‘Mid’ and ‘Long’ feature development entirely depends on how the short-term product roadmap progresses.

It is therefore difficult to provide accurate timings, because in development things can take less or more time than planned.

All we can say for now is that we are confident that the short-term roadmap will be completed within the next 12 months.

The short answer is no.

With Pabau 2 now out of beta, we’ve begun a structured upgrade for select industry customers, moving towards a full migration plan for all.

The transition to Pabau 2 should be viewed as a definitive step forward – an upgrade to a superior system.

We have released the Pabau Academy – a series of on-demand instructional videos that guide users through how to use the system.

There is also the option of additional paid training (similar to the training received on Pabau Classic).

If you would like to arrange paid training for your clinic, please contact us through the live chat system.

We’re delighted to announce that as of November 2023, we’ve successfully completed the Beta phase of Pabau 2, which means we’ve rigorously tested the software with real-world users to ensure reliability and performance.

With this milestone, we’ve initiated the full migration plan, progressively transitioning all our customers to the enhanced Pabau 2 experience.

Switching to Pabau 2 involves moving to a refreshed and easy-to-navigate system. The system is exactly the same as Pabau 1, but with a more user-friendly and seamless interface that helps you get things done with fewer clicks and less time.

The switch is done in seven days. You’ll be fully supported by our customer care team during the entire process, ready to resolve any potential issues that may arise. Additionally, we’ve got support materials and resources that will help you familiarize yourself with the system. All in all, the whole process is quick, smooth and stress-free.

Read the complete guide to the Pabau 2 upgrade for more details.

There are over 1000 clients who are already successfully using Pabau 2. One example is Amish Patel, owner, director, and lead clinician at Intrigue Cosmetic Clinic, who switched to Pabau 2 last year.

He’s thrilled with the new system and all the ways it helped him work more efficiently. 

In his own words, “Having Pabau 2 implemented into the clinic is certainly a relief. It just reduces a whole lot of stress in the clinic.”

Read the whole case study about Intrigue Cosmetic Clinic’s upgrade to Pabau 2.