Elevate patient care with Care Plus
Upgrade to Care Plus for a suite of tools
for creating polished, personalized
patient experiences.
Deliver the highest level of patient care
What's included in Care Plus
Redesigned, intuitive forms
Grid-style questions, organized sections, and progress tracking make intake smoother for patients and boost completion rates.
Smart, adaptive flow
Conditional logic shows or hides questions based on patient responses, creating a personalized experience.
Enhanced photo & video tools
In-form photo capture, bulk high-resolution uploads, before-and-after sliders, and branded video aftercare that improves outcomes.
Unlimited AI & Telehealth
Run video consultations, generate AI treatment notes, and access prebuilt AI prompts – all with no limits or extra credits.
See Care Plus in action with CEO William Brandham
Explore Care Plus features
Form Rules to tailor each of your forms in real time
Show or hide specific fields based on how clients respond, keeping forms shorter, clearer, and more relevant.
For instance, if a patient marks an allergy or condition, follow-up questions about that treatment will automatically appear — helping you collect the right details without unnecessary steps.
Forms that look great. And get filled out.
Our enhanced form themes are designed to save you time and reduce friction, with:
- Multiple choice questions and single choice questions for faster, clearer answers
- Step-by-step layout that guides patients through sections one at a time
- Branding options that make your forms feel like part of your clinic’s experience
In other words, your forms are finally as polished as the rest of your patient communications.
Pro photo tools for better before-and-afters
Take your photo documentation to the next level
with tools built for aesthetic professionals:
-
Bulk photo upload
Upload as many images as you need at once – no batch limits -
Crystal-clear image quality
Capture subtle results with confidence -
Before-and-after slider
Our standout feature for powerful visual comparisons
Easily share progress with patients and power your marketing (with permission, of course)
AI templates to streamline clinical notes
Tired of typing the same thing over and over?
With Care Plus, you get access to a library of pre-built AI prompts — designed specifically for treatment notes — so you can document faster and with less effort. You can also create your own, custom AI templates to suit your exact needs.
Then, just select from a dropdown and let AI handle the rest. It’s a quicker, smarter way to keep records without cutting corners.
pabau’s care plus
Everything you get
Echo AI, unlocked
Included and unlimited with Care Plus.
Generate smart treatment notes and summaries, create polished service and product descriptions with a click, prescribe confidently and get client card summaries in seconds.
No credit caps, no restrictions.
Unlimited & free video consultations
Connect with clients anytime, anywhere — without needing any video credits. Host secure, high-quality video consultations for follow-ups, virtual check-ins, or remote assessments, all without extra costs.
Photo comparison tool
Compare before-and-after photos with our comparison sliders to visually demonstrate treatment outcomes with precision.
Video postcare
Deliver your post-care using reusable video templates — making post-treatment guidance easier to understand and more likely to be followed.
Bulk photo upload
Upload unlimited photos at once with no batch restrictions. Document entire treatment sessions in seconds and get back to patient care faster.
AI templates
Tired of always writing the same thing? Get a selection of built-in AI templates (or create your own !) and generate AI responses in seconds.
High quality photos
View and download client photos in high resolution — ideal for tracking subtle aesthetic results, maintaining accurate records, or creating beautiful marketing content.
Repeat prescriptions in a click
Make re-prescribing easy. Duplicate past prescriptions instantly to save time and ensure accuracy - ideal for ongoing treatment plans!
Create repeatable, reusable macros text
Insert frequently used text into medical forms using simple shortcuts. Just type a keyword to auto-populate clinical notes, disclaimers, or treatment protocols.
Video uploads
Add videos to client records, training materials, or internal documentation for a new level of depth and personalization in client care.
Form rules
Automatically show or hide form questions based on answers and turn your forms into a guided experience, streamlining your workflows with minimal effort.
Form components and themes
Make form-filling easier for patients with step-by-step layouts, multiple choice questions, and fully customizable branding for a polished, professional look.
Manage client complaints (coming soon)
Make sure you’re ready for your next audit. Log and manage client complaints, incidents or feedback in a secure, structured, and CQC-compliant workflow.
Which Pabau Care suite is best for you?
Pabau's built in care suite
Pabau's Care Plus suite
Forms
- You have access to Pabau’s library of customizable forms, which you can sync to specific treatments
- Forms display all at once, instead of guiding users through step-by-step sections
- No form rules functionality
- No branding available
- Access to our built-in forms along with the upgraded form features
- Create user-friendly, step-by-step forms with multiple sections
- Form rules to help turn your forms into a guided experience for clients
- Customize to your brand
Pre and post-care
- Automatically send written pre- and post-care communications to patients (in the form of emails and SMS).
- Automatically send written and video pre- and post-care communications to patients, ideal for ensuring the best possible results.
Before and after photos
- Upload limit of 9 photos per batch
- Images are compressed when added to the client record, although they can still be downloaded in high quality
- Comparison tool available with side-by-side image comparisons
- Upload unlimited photos at once for faster bulk uploads
- Images are stored at high quality on the client record, so they’re always viewable at the highest quality
- Added slider comparison tool for dramatic before-and-after reveals
Macros
- Not available in our regular patient care tools
- Unlimited macros text available
Prescribing
- You can prescribe to patients using our integrations or built in labs tool, where you can connect the lab you work with
- You’ll have access to our built-in prescribing tools, plus you’re able to set repeat prescriptions in a single click
Echo AI
- You can use Echo AI on a credit basis per usage (5 or 2 credits, depending on the task)
- Included and unlimited
Pabau's built in care suite
Pabau's Care Plus suite
Forms
- You have access to Pabau’s library of customizable forms, which you can sync to specific treatments
- Forms display all at once, instead of guiding users through step-by-step sections
- No form rules functionality
- No branding available
- Access to our built-in forms along with the upgraded form features
- Create user-friendly, step-by-step forms with multiple sections
- Form rules to help turn your forms into a guided experience for clients
- Customize to your brand
Pre and post-care
- Automatically send written pre- and post-care communications to patients (in the form of emails and SMS).
- Automatically send written and video pre- and post-care communications to patients, ideal for ensuring the best possible results.
Before and after photos
- There is a storage limit
- Images are compressed when added to the client record, although they can still be downloaded in high quality
- You have access to photo albums, but you can’t use the comparison tool
- No storage limit
- Images are stored at high quality on the client record, so they’re always viewable at the highest quality
- Access to our flagship slider comparison tool
Macros
- Not available in our regular patient care tools
- Unlimited macros text available
Prescribing
- You can prescribe to patients using our integrations or built in labs tool, where you can connect the lab you work with
- You’ll have access to our built-in prescribing tools, plus you’re able to set repeat prescriptions in a single click
Echo AI
- You can use Echo AI on a credit basis per usage (5 or 2 credits, depending on the task)
- Free and unlimited
Calculate your price
Choose your tier
Choose your currency
All prices exlude VAT or relevant sales tax
Customer Reviews &
Testimonials
There are so many features packed into Pabau that I haven’t yet found on another system. It totally transformed my life and my business immediately because I was far less stressed. The online booking system has made it 10 times easier for anyone to book with me.
Camille Armstrong
Secret Enhancements
“I like how easy it is to add staff/room permissions. Also,
the training is always over in case you get too stuck on anything or need to try something new to add to the business.”
Jess G.
The specific reason for which I selected Pabau is that it has an excellent scheduling feature for multi-clinic operations. This was an essential feature for me and is working flawlessly.
Bernardo R.
Pabau is a very complete system that integrates several features, including patient bookings, marketing, payments, and stock control, all very useful to achieve a high-quality patient experience and overall business success.
Yobany V.
Frequently asked questions
It’s an optional upgrade that med spas and healthcare businesses can activate to provide an elevated patient care — and support their team, too.
That said, Pabau already includes key patient care features like robust client records, digital forms, automated pre and post-care communications, and lots more— at no extra cost for all customers.
Pricing depends on your pricing tier and region. Please use the calculator on the page to see pricing information specific to you
Yes we do. You can sign up for a 14-day trial to give it a spin before you commit.
