ALL-IN-ONE PRACTICE MANAGEMENT SOFTWARE FOR CLINICS AND MEDICAL SPAS
Loyalty
Reward your clients and make them feel like VIPs with our loyalty feature!
Power up client spending and engagement with a points-based loyalty system.
Use Pabau’s loyalty feature to help you:
Reward clients for spending with you. You set the rules for how they can earn loyalty points!
Encourage them to spend more, try new treatments, or book their appointments online
Drive word-of-mouth recommendations by incentivising clients to make referrals
Boost client retention so that customers keep choosing you… not the competition
Save time, boost revenue, and have more time to focus on clients
Reward clients using a simple points-based system
Make your clients feel special by rewarding them for coming back to your practice, again and again. Our point-based system encourages customers to choose your practice over the competition – and convert new clients into regulars.
Incentivise referrals and get more clients on your books
Everyone knows that word-of-mouth is the best form of marketing. Create a buzz about your business by incentivising your clients to recommend your services to friends and family. They get referral points, you get more clients that you can turn into regulars!
Apply loyalty point discounts at the point of sale
Using loyalty points is simple! Points can be redeemed against clients’ next appointment at the point of sale. They have their points saved in the client card, you apply these points the next time they pay for a service.
Customizable campaigns, tailored to your business
You decide what loyalty campaigns work best for you. Reward clients for everything from leaving reviews to booking an appointment online, and set the points that clients will earn. Your business, your rules!
Boost client engagement
Need more customer reviews in your business? Maybe you want to encourage people to try a new service that you’ve launched? You can use the loyalty program so gently nudge clients to do all the things you want them to do, naturally.
See your loyalty campaigns, at a glance
Keep a close eye on how your loyalty campaigns are performing using the built-in loyalty dashboard. Use the dashboard to track how many points have been earned – and spent – per month, plus the number of referrals you’ve had.
See the Loyalty feature in action
How it works
Reward your clients and make them feel like VIPs with our loyalty feature!
Loyalty campaigns
Choose between three types of loyalty campaigns – User-generated Content, Sales, and Bookings.
An example of a user-generated content loyalty rule would be rewarding a customer for writing a review, an example of sales would be rewarding clients for booking a service, and an example of bookings would be rewarding clients for booking an appointment online.
Referral campaigns
Right now, you can create referral campaigns where clients earn points for sending referrals your way. Coming soon, you’ll also be able to offer gift vouchers and free services, products, or packages if new clients come to you as a result of personal recommendations.
Watch the video
Got a spare five minutes? Watch this video to see how loyalty works…
More features
Deposits and no-show
protection
Customizable consent
forms
Automated pre-care
and aftercare emails
Appointment
reminders
More features
Deposits and no-show
protection
Automated pre-care
and aftercare emails
Customisable consent
forms
Appointment
reminders
Who it’s for
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FREQUENTLY ASKED QUESTIONS
A loyalty program is an exclusive rewards system designed for your customers. It allows your clients to earn points for engaging with your services. They can then redeem those points to save money when comes to paying for services.
Your clients can earn points by doing specified things such as booking appointments, providing feedback, trying new treatments, or referring new clients to you. You can decide which actions you would like them to take – it’s entirely up to you.
Pabau is a practice management software designed for GPs and MDs, medi aesthetic and med spa practitioners, and other healthcare professionals. Our software is built to handle the end-to-end patient journey, with online booking, forms, EMR, reporting, and more.
